Traditionally, when you apply for a loan, banks mainly look at your credit score to decide if you're eligible and what interest rate you will get. But here's where AI stepped in to shake things up. With AI, banks can now consider a whole bunch of other factors beyond just your credit score.
Like for example, they can look at your job history and how often you pay your bills on time, or even your social media activity, right? So this means they can get a much clearer picture of your financial situation and whether you're likely to pay back the loan to the bank.
So now, here's where it gets interesting, because AI can process all this data super fast and banks can make decisions much quicker than before. So instead of waiting days or even weeks to find out if you're approved for a loan, you might get an answer in just a few minutes.
But is it only about speed? No, right? By using AI, banks can also be more flexible and even-handed to whom they lend money to. For example, someone who doesn't have a perfect credit score but has a steady job and pays their bill on time might now have a better chance of getting a loan.
So with AI, borrowing money has become faster and more accessible for everyone, making finance simpler and more inclusive.
So I welcome you to this post on AI in Finance by Blueguard. And in this post, we will explore how AI is changing finance and how financial IT companies are using AI to make their service better.
What is AI in Finance
So what exactly is AI in Finance? AI in Finance refers to the applications of artificial intelligence technologies such as machine learning, natural language processing, and data analytics to various aspects of financial industries.
This includes tasks like risk assessment, fraud detection, trading, customer services, and investment management. By doing these jobs faster and smarter, AI helps banks and other financial companies make better decisions and work more efficiently.
Examples of AI in Finance
In short, AI in Finance aims to improve decisions, automate tasks, and give customers personalized help, all of which lead to a smoother financial system. And now let's get a deeper understanding of how AI is used in finance. AI is really shaking things up in finance.
It's making banking tasks smoother and finding valuable insights in all the data, which is changing how and where investment happens. For examples:
Algorithmic Trading
In algorithmic trading using machine learning, investment firms can analyze historical market data to inform trading decisions in algorithmic trading strategies. Also imagine AI-powered robots analyzing lots of information about the stock market really quickly.
They look for the patterns and trends like when to buy or sell the stocks. And this helps investment firms make fast decisions and make more money.
Fraud Detection
In fraud detection, using machine learning, models learn from past fraud cases to detect similar patterns and predict potential fraud in real time.
So here AI acts like a smart security guard for banks. So it watches all the transactions and looks for anything strange, like if someone suddenly spends a lot of money in a different country, and if it sees something fishy, it alerts the bank to check it out and stop fraud. And then customer service.
Banks use chatbots for customer services, utilizing natural language processing technology. And think of AI chatbots as helpful assistants on a website or app. They are like virtual helpers that can answer questions, solve problems, and even help with things like paying bills.
So they use special technologies to understand and talk to customers just like a real person would.
Credit Scoring
Neural networks using deep learning techniques analyze complex relationships between different factors to create more accurate credit scores.
So when you apply for a loan, AI looks at your financial history to see how responsible you have been with the money in the past. It checks things like if you have paid your bill on time, how much depth you have, and if you had any trouble with loans before.
And based on this information, AI gives you a score that helps lenders decide if they should give you a loan and what interest rate to offer you.
So if you have a good credit score, you are more likely to get approved for a loan with better terms like lower interest rate.
Application Processing
So using machine learning, models study old applications' data to make decisions automatically and make the process of applying for things like loans faster and smoother.
So when you apply for a loan, AI helps speed up the process by handling lots of paperwork. It reads through documents like bank statement, case leads, and identification cards using a special technology called natural language processing. And this allows AI to quickly extract important information like your income or address without needing a person to go through each document manually.
By automating tasks like data entry and verification, AI makes the loan application process faster and more efficient for both applicants and lenders.
Cost Reduction
So with predictive analytics, AI algorithms analyze historical data to forecast future trends and optimize resource allocation, helping financial institutions minimize costs and improve efficiency.
So AI helps save money by using robots to do tasks that would normally require people. So this includes handling data, helping customers, and managing risk. By doing this task more efficiently, banks can save money in the long term.
How Some Financial Companies Uses AI to Improve their Services
I hope it's clear now how AI is used in finance. Now let's explore how some of the financial IT companies are leveraging AI in finance to innovate and improve their services.
There are three AI-powered platforms that are mostly utilized by financial companies. These are:
1. Digitapp AI
This Digitapp AI helps people who are new to credit or have lower credit scores by using smart technologies to assess if they can get loans or not.
2. Synaptic
Synaptic makes financial things easier and faster by using smart computer programs to give helpful advice and predict what might happen in the future.
3. Zaggle
Zaggle helps businesses keep track of their money and prevent cheating by using clever computer programs to spot problems and give good advice.
So some of the financial IT companies are leveraging AI in finance to innovate and improve their services.
Among them is IBM, IBM uses AI to help financial organizations manage risk better by analyzing complicated patterns in transaction data. This includes keeping things secure, preventing fraud, following rules about money laundering, knowing who their customers are, and making sure they are following all the rules.
Next, Oracle, using AI technology, enables ERP systems to scan paper invoices automatically. The system then enters important details like the supplier name, items purchased, and cost.
This helps detect fraud, manage accounts, and speed up approval process.
Then we have Microsoft, Microsoft has developed a new AI chatbot called Copilot, designed specifically for finance workers using Excel and Outlook.
This Copilot for finance can perform some common tasks tailored to their roles right within these tools.
Even leading financial institutions in the world such as Paytm, HDFC Bank, and Bajaj Finance leverage in AI. So let's have a look at it.
Paytm, a top digital payment platform in India, uses smart AI to stop fraud and keep transactions safe. It also uses AI to improve customer service and give personalized advice.
Next we have HDFC Bank. HDFC Bank uses AI for lots of things like helping customers with chatbots, predicting risk, and making smart investment decisions. They also use AI to make getting loans easier and faster.
Then we have Bajaj Finance. Bajaj Finance uses AI algorithms to quickly decide if someone can get a loan and how risky it might be. So they also use AI chatbots to help customers and give special offers to keep them happy.
Many other companies are using AI in finance to come up with new ways of doing things, make customers happier, and make their businesses run smoother.
Conclusion
The tools used in AI for finance are ChatGPT, ClickUp, and BookAid.ai. With this, we have come to the end of this post on AI in finance. I hope this post is informative and interesting.
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